Privacy Policy
Your privacy and data security are our top priorities. This comprehensive guide explains how FlowBot protects, processes, and handles your information across all our WhatsApp automation services.
Last Updated: September 02, 2025
Effective Date: September 02, 2025
Our Commitment to Privacy
Transparency and trust in every interaction
At FlowBot, we are committed to protecting your privacy and maintaining the highest standards of data protection. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp automation and no-code chatbot platform.
By using FlowBot, you agree to the practices described in this policy. We encourage you to read this policy carefully and contact us if you have any questions about how we handle your personal information.
Key Privacy Principles
- We collect only the data necessary to provide our services
- We never sell your personal information to third parties
- We implement industry-standard security measures
- You have full control over your data and privacy settings
Information We Collect
Understanding what data we collect and why
Account Information
When you create a FlowBot account, we collect basic information such as your name, email address, and company details. This information is used to identify your account and provide personalized service.
- • Full name and contact information
- • Email address for account verification and communication
- • Company or organization name (optional)
- • Account preferences and settings
WhatsApp Configuration Data
WhatsApp information is used solely for configuration purposes. This includes phone number, business verification details, and webhook configurations.
Usage and Analytics Data
We collect information about how you interact with our platform to improve our services and user experience.
- • Workflow creation and execution statistics
- • Feature usage patterns and preferences
- • Performance metrics and error logs
- • Device and browser information
- • IP address and general location data
Google Integration Data
When you connect Google services, we access only the specific data needed for integrations like Google Sheets, Drive, or Calendar. This access is limited and can be revoked at any time.
- • Google account authentication tokens
- • Specific spreadsheet or document access
- • Calendar event data (when integrated)
- • Drive file metadata (when integrated)
How We Use Your Information
Ensuring your data serves you better
We use your information to:
- Provide and improve our WhatsApp automation and chatbot services.
- Facilitate authentication and link integrations with Google services.
- Ensure the security and functionality of our platform.
We do not sell your data to third parties or use it for advertising purposes beyond service improvement.
Data Sharing
Your data stays with us
We do not share your information with any third parties under any circumstances.
Your Rights
Control over your personal information
You can request access, correction, or deletion of your data by contacting us at support@flowbot.cc. You may also revoke Google API access via your Google Account settings.
Data Correction
- • Correct inaccurate information
Data Deletion
- • Delete your account and data
Changes to This Policy
Staying informed about updates
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes via email or through a prominent notice on our platform.
We recommend reviewing this policy periodically to stay informed
Questions About Your Privacy?
We're committed to transparency and are here to help with any questions or concerns about how we handle your data. Our privacy team is available to assist you with data requests, privacy concerns, or general questions about this policy.