Terms of Service

Clear and transparent terms for using FlowBot's WhatsApp automation platform. These terms outline your rights and responsibilities when using our services.

Last Updated: September 02, 2025

Effective Date: September 02, 2025

Acceptance of Terms

Agreement to use our services

Welcome to FlowBot, a WhatsApp automation and no-code chatbot platform. By accessing or using our services, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these terms, please do not use our services. These terms apply to all users, including visitors, registered users, and premium subscribers.

Important Notice

By creating an account or using FlowBot, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Service Description

What FlowBot provides

FlowBot provides a comprehensive platform for creating and managing WhatsApp automation workflows, including seamless integrations with Google services and other third-party applications.

Platform Features

  • • WhatsApp Business API integration and automation
  • • No-code chatbot builder with visual workflow designer
  • • Google services integration (Sheets, Drive, Calendar)
  • • Real-time analytics and performance monitoring
  • • Multi-user collaboration and team management

We reserve the right to modify, suspend, or discontinue any aspect of our service at our discretion, with appropriate notice to users when possible.

User Responsibilities

Your obligations when using FlowBot

By using FlowBot, you agree to:

  • Use FlowBot only for lawful purposes and in compliance with all applicable laws and regulations.
  • Provide accurate and complete information during account setup and maintain updated information.
  • Not misuse Google API data or any integrated services beyond their intended use.
  • Respect WhatsApp's terms of service and business policies when using our automation features.

Payment and Trials

Pricing and payment terms

FlowBot offers a trial period with limited quotas to help you evaluate our platform. Paid plans start at 5,000 XOF, with detailed pricing available on our pricing section.

Trial Period

  • • Limited message quotas
  • • Access to core features
  • • No credit card required

Paid Plans

  • • Starting at 5,000 XOF
  • • Increased quotas and features
  • • Priority support

Payments are non-refundable unless required by applicable law. You may cancel your subscription at any time.

Termination

Account suspension and termination

We may suspend or terminate your access to FlowBot if you violate these Terms of Service, engage in prohibited activities, or for other legitimate business reasons. You may cancel your account at any time through the platform settings.

Upon termination, your access to the service will cease, and your data may be deleted according to our data retention policies.

Limitation of Liability

Service limitations and disclaimers

FlowBot is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the service.

Our total liability to you for any claims related to FlowBot shall not exceed the amount you paid for the service in the 12 months preceding the claim.

Changes to Terms

How we handle updates

We may update these Terms of Service periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes via email or through a prominent notice on our platform.

Continued use of FlowBot after changes constitutes acceptance of the updated terms.

Questions About Our Terms?

We're here to help clarify any questions you may have about our terms of service. Our support team is available to assist with account issues, billing questions, or general inquiries about these terms.