Introduction to FlowBot

Welcome to FlowBot

FlowBot is an AI automation platform designed for teams who operate on WhatsApp. It enables businesses to automate support, sales, and marketing without writing a single line of code. Train AI agents on your content and deploy them instantly to your website and WhatsApp, or build powerful visual workflows with our drag-and-drop interface—all in one unified workspace.

Automate Your Customer Interactions

Transform how you engage with customers by automating key processes. FlowBot enables you to:

• Deliver seamless customer support and engagement with instant responses.
• Drive marketing and sales automation through personalized campaigns.
• Simplify order management and fulfillment with automated tracking.
• Enhance appointment scheduling and reminders for better organization.

Key Features

• AI Agents: Create intelligent assistants trained on your content (websites, PDFs, documents) that automatically answer customer questions with 95% satisfaction rates.
• Visual Workflow Builder: Design sophisticated workflows with an intuitive, no-code visual editor that accelerates setup.
• WhatsApp Integration: Official Meta Partner infrastructure with WhatsApp Business API support, WhatsApp Flows, and broadcast messaging with 98% open rates.
• Conditional Logic: Leverage if-else and switch nodes to build dynamic, context-aware automation flows.
• Integrations: Connect seamlessly with Google Calendar, Google Sheets, Google Docs, Gmail, CRM systems, and webhooks to enhance functionality.
• Team Management: Efficiently organize and assign tasks to your team using customizable workflows for better collaboration.
• Support Assignment via Workflows: Automatically route support requests to the right agents based on predefined rules, optimizing response times.

Benefits

• 3x Conversions: Businesses see significant conversion rate improvements with automated customer interactions.
• 80% Faster Responses: Instant customer engagement with AI-powered agents and automated workflows.
• Boosted Productivity: Eliminate repetitive tasks, allowing your team to focus on strategic priorities.
• Elevated Customer Experience: Offer round-the-clock support and faster response times with AI-driven assistance.
• Unified Workspace: Centralize conversations, campaigns, and workflows in one place.
• No Coding Required: Build powerful automations with visual tools and AI agents—no technical skills needed.

Use Cases

FlowBot serves a wide range of industries with tailored solutions:

• E-commerce: Automate order processing, shipping updates, abandoned cart recovery, and 24/7 customer support.
• Healthcare: Streamline appointment bookings, medication reminders, patient intake forms, and care support.
• Education: Course enrollment assistance, assignment reminders, exam notifications, and student support.
• Real Estate: Lead qualification, property viewing scheduling, market updates, and client communication.
• Logistics: Delivery status updates, scheduling, customer feedback collection, and tracking automation.
• Hospitality: Booking confirmations, check-in/out automation, concierge services, and guest communication.

Why Choose FlowBot?

• Scalability: Grow from small workflows to enterprise-grade solutions with ease.
• Security: Enjoy robust data protection compliant with industry standards.
• Community Support: Join a thriving community of users and access regular updates.

FAQ