Chat and Contacts
Engage in live conversations and manage your contacts efficiently.
Overview of Chat and Contacts
This section guides you through managing your contacts and engaging in real-time conversations within the application. When a workflow is active and a WhatsApp workflow is executed, contacts are automatically added to your list. Please note that no other data related to active workflows is stored or displayed in our application.
Live Mode for Direct Communication
Activate Live Mode to chat directly with users in real-time. When Live Mode is enabled for a specific user, automated workflows for that user will be temporarily paused.
You can easily toggle Live Mode directly within your WhatsApp conversations. React to any message with:
- ✅ to disable Live Mode and allow workflows to continue running.
- ❌ to activate Live Mode and take control of the conversation.
Broadcasting Messages and Conversation Assignment
Our platform allows you to broadcast messages to selected contacts. Simply select your desired contacts and click the "Broadcast" button.
For businesses, the "Conversations" feature enables the use of an AssignNode to assign conversations to team members, facilitating efficient opening and closing of discussions.
