Manual Setup with Meta

Manual WhatsApp Setup

This guide covers the manual setup method for connecting your WhatsApp Business Account to FlowBot. For a quicker setup option, see our Embed Setup Guide.

When to use Manual Setup:

• You have existing Meta Business infrastructure
• You need custom token management
• You're comfortable with technical configuration
• You have specific security requirements

WhatsApp Setup

To integrate FlowBot with WhatsApp using a Business Account, you need to activate and configure a WhatsApp Business API account to obtain the required credentials: token, app_id, app_secret, phone_id and business_id. Follow these steps:

1. Create a WhatsApp Business Account

   • Sign up at WhatsApp Business API.
   • Complete the business verification process to access the API.

2. Set Up an App on Facebook for Developers

   • Go to the Facebook for Developers portal.
   • Create a new app under 'My Apps' and select 'Business' as the app type.
   • Note down the app_id and app_secret from the app dashboard.
   • In Add products to your app, search for WhatsApp and click Set Up.

3. Configure WhatsApp Business API

   • In the app dashboard, navigate to 'WhatsApp' > 'Settings'.
   • Add a phone number and register it to get a phone_id and business_id.
   • Generate a token (system user access token).
   • Copy the Temporary access token (valid for 24h) and the Phone number ID.
     Note

     Learn how to create permanent Token

     Attention

     If you haven’t connected a real phone number, you can use a test number provided by Meta. You can send messages to up to 5 allowed numbers. Add them in the Manage phone number list.

     

4. Verify Profile in FlowBot

   • Log in to the FlowBot platform.
   • Go to 'Settings' under your account.
   • Enter the token, app_id, app_secret, and phone_id in the WhatsApp integration section.
   • Save and verify the connection. A success message confirms integration.

For detailed guidance, refer to the WhatsApp Cloud API Setup Guide.